Project Background
The Metropolitan Police Service saw a 21% increase in knife or sharp instrument incidents across the capital between 2022 and 2023.
Between January 2023 and January 2024, the rate of increase stood at 16%.
In 2019, London's Mayor, Sadiq Khan, set up the Violence Reduction Unit (VRU) in London - a team of specialists who bring people across London together to better understand why violence happens and to take action to prevent it now and in the long-term.
Their approach is preventative, focussing on early intervention and education to provide support and opportunities for young people.
Along with prevention work, there are also teams across London working to reduce the impact of violence when it does happen.
Police, local authority community safety teams and support services work to reduce the impact of violence on families and communities. That's where we came in.
The Serious Incident Manager (SIM) was started by the VRU to find out what would help the people who respond to serious violence.
We set up steering groups comprising people from each part of the violence response chain:
These are the areas of improvement requested by these groups of people to help them respond more effectively.
Communication
- Faster incident alerting to senior people at the local authority.
- Higher level of detail of the alert
- An automated way of informing response teams
- An automated way of keeping stakeholder groups informed.
Responding
- Having access to the best response protocols.
- Managing the response protocol progress.
Access to information
- A GDPR-compliant way of accessing perpetrator and victim information for informed decisions.
Working with police and local authorities, the SIM digital system was developed.
Simultaneous alerts are sent via SMS, email and WhatsApp.
The system was successfully put through its paces at the Hydra Simulation Centre at Hendon Police College, a sophisticated training and incident simulation tool used by the Met Police.
Piloting took place at 4 Police BCU operations rooms and 12 local authorities over a 12-month period from 2023 to 2024.
The pilot results exceeded all targets and the system as gone on to be very well received.
The system is now free for London Local authorities and on a licence for the rest of the country.
Get in touch to talk or for a demo.