Creating the Serious Incident Manager with the Met Police.
We worked directly with Met Police ops room staff across London's BCUs to understand their biggest operational challenges when working in partnership. When we asked what would make their jobs easier, here's what they told us...
“We need a way to ensure partner messages reach all relevant stakeholders — so everyone is acting on the same information.”
AW BCU Ops Room Staff Member
"There has to be a quick, reliable method for updating partners as the situation develops — without creating more work for officers."
"This would save a huge amount of time in the ops room!"
"This would save a huge amount of time in the ops room!"
“A clear way to assist LAs to deliver their statutory obligations post serious violent incident.”
SW BCU Ops Room Staff Member
"We need to be confident that when it’s appropriate to hand over LA statutory responsibilities, it’s done safely."
“Community safety teams need to know when a S60 or S45 is in place — so they don’t send people into unsafe areas.”
SE BCU Ops Room Staff Member
"Being able to show the exact location, cordons, on a live map makes things clearer for everyone — especially partners not on scene."
“There needs to be a reliable way to get hold of the right person at the local authority — even if the usual LALO isn’t available.”
SW BCU Ops Room Staff Member
"Relationshipships with partners could be so much more efficient for both of us with 100% reliable communications with the right people."
Sound familiar?
You can drop us a line to organise a chat.
