An aggressive patient, safeguarding concern, security threat or utility failure can require information to be shared quickly — across multiple teams, departments and organisations.
SIM alerts stakeholders by SMS and email, shares live situational information and maintains a clear communications record throughout an incident.
The platform was developed with the Metropolitan Police and London local authorities to support communications during serious incidents involving multiple stakeholders and organisations.
Incidents
If incident communications, stakeholder alerting or situational awareness are challenges at your site, email Andrew directly.
No lengthy procurement process. No obligation. Just a conversation.
Any approved employee can launch an alert.
Alerted groups can be selected for incident types.
Developed with the Metropolitan Police and London local authorities to support communications during serious incidents involving multiple agencies.
Healthcare teams, security staff and emergency services were all part of that work — SIM was built for multi-organisation incident response from the ground up.
"With SIM, we know the right people — internally and externally — receive the incident information they need to act quickly and confidently."
Head of Security, private healthcare group.
Trusted by public safety organisations across London.
FAQs
How long will it take to set up SIM at our site?
SIM is designed to be simple to use from day one. Most sites are set up and ready to go within 48 hours.
We offer a short briefing session for your team — usually held on Microsoft Teams — so everyone knows how to launch an alert when they need to. Beyond that, there's a dedicated help website, videos and a live chat service if anyone needs assistance.
We're also happy to work with you on any specific requirements.
How many people can use the system?
SIM works as well with small teams as very large ones.
An average team size of approximately 20, with stakeholders between 50 and 200, would be normal.
What are the technical requirements?
SIM products are browser-based web apps and so will operate on any device - laptop, tablet or phone.
All SIM products are GDPR compliant.
CSA STAR certification: Level 4: CSA C-STAR Assessment
Security governance standards: CSA CCM version 3.0
Configuration and change management standard: Conforms to a recognised standard, for example, CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or SSAE-16 / ISAE 3402
Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Cookie Policy
This website uses only essential cookies to operate. Please read our privacy policy for more information
